The Tree of Life
Your Natural Parenting Store

Home

Pre-Pregnancy
Pregnancy
Postpartum
Breastfeeding
Baby & Family
Slings
Doula Services
Homeopathics
Aromatherapy
Shea Products
Bulk Herbs

About Us
Upcoming Events Contact Us
Shoppe
FAQ's
Payment & Shipping
Links

Copyright The Tree of Life 2003-2004©
Web Design by Ma'Am Designs©

FAQ's

Q: Where do you get your herbal products?

A: We purchase organic herbs directly from the farms that grow them. The actual farm we purchase from may vary, depending on seasons and the herbs each farm has available.

Q: What currency are your prices in?

A: We are in Ontario, Canada, and charge Canadian prices. If you would like to know the current exchange rate from your country's currency into Canadian currency, please visit HERE .

Q: How do I place an order?

A: Click on the button under each product that says 'Add to Cart'. Whenever you would like to checkout or view your shopping cart, click on the button in the left navigation bar that says 'View Cart'.

Q: What payments do you accept?

A: We accept cash, Paypal , credit cards via Paypal and money orders that are negotiable in Canada. Please note that US Postal Money Orders are NOT negotiable in Canada. Your order will not be shipped until we have received payments and they have cleared our bank account.

Q: Where will you ship to?

A: We will ship anywhere in the world and charge actual shipping rates plus $1.50 Canadian for packaging.

Q: What are shipping rates?

A: Shipping rates are calculated per order as we charge actual shipping rates plus $1.50 Canadian.

Q: What shipping service(s) do you use?

A: Unless specified or requested otherwise, we ship via Canada Post. We also have access to UPS, Purolator and FedEx. You need to specify if you are wanting us to ship any method other than Canada Post.

Q: Are your products guaranteed?

A: Our products are guaranteed to be what we say they are, but they are NOT guaranteed to cure any medical ailments.

Q: Are you products safe?

A: We believe in our products and their safety when used as instructed. However, it is always advised to contact your doctor or midwife before using any herbal product.

Q: Can I visit your store?

A: Our store is in the process of being renovated right now and is only open to the public by appointment. Please call us and we will make arrangements to meet your needs.